Work Design in AI-based Applications: The Role of Advice Provision Timing
02 Oct 2019 Wednesday, 03:00 PM to 04:30 PM
COM2 Level 4
Executive Classroom, COM2-04-02
Examiners: A/P Heng Cheng Suang and Dr Desmond Ong
Recently, increasingly more applications of evidence-based algorithms have been employed to aid users in problem solving in the workplace. This study extends prior literature on algorithm use by investigating the effect of the timing of providing machine-generated advice (i.e., before versus after the formation of one's own judgments) on users' algorithmic advice utilization behavior and decision outcomes in a clinical diagnosis context. We further propose one boundary condition for this effect: algorithm interpretability. To this end, a randomized lab experiment will be conducted in the context of acute appendicitis diagnosis among medical school students from a large national university in Singapore.